Need help?
Frequently Asked Questions
Shopping with Us
Absolutely! The Ghetto has a rich history of over 100 years in the retail industry and is an authorized stockist of all the brands we carry. We pride ourselves on offering not only the best prices but also exceptional customer service, ensuring a secure and satisfying shopping experience.
Yes, all clothing items at The Ghetto are 100% original. As an authorized stockist for every brand we offer, we guarantee the authenticity of all our products.
Instead of traditional lay-bys, we offer an even better option: Payflex. With Payflex, you can shop now and pay later with 0% interest, making your shopping experience more flexible and convenient.
Order Information
For major districts, delivery typically takes 1-3 working days. For rural and outlying areas, please allow up to 10 working days for delivery.
To track your order, please email us at online@theghetto.co.za. We’ll provide you with the current status of your shipment.
Returns & Exchanges
To initiate a return, please email us at online@theghetto.co.za with your order details. We will guide you through the process and arrange for the return. Please note that the cost of return shipping is the responsibility of the customer. Once we receive your item, we’ll contact you regarding a swap or store credit. For more details, please refer to our Return Policy.
Customer Support
For order inquiries, you can reach us via WhatsApp at +27 63 819 7092 or email us at online@theghetto.co.za.
For other queries, please email info@theghetto.co.za or call us at 011 823 5046.
• Shop 7, East Rand Junction, Boksburg, 011 823 5046
• Shop 24, East Rand Mall, East Rand, 011 823 2322
• Shop U019, Greenstone Mall, Edenvale
Alternatively, you can shop online 24/7 at theghetto.co.za, and we will deliver directly to your home or workplace.
If you’re interested in becoming a model or brand ambassador, please send your portfolio to info@theghetto.co.za. If your application is successful, we will get in touch with you.